It is important that you are aware of the passing time during a meeting and that you let participants know when time is running short for an activity. – which skills would you put emphasis on among the list of skills mentioned in the article when the workshop is virtual? Thank you. So, what is it exactly, and what skills do you need to become a facilitator? Planning a good process for an event will help you immensely. Introduction Know the basic 4. Making members feel good about their contribution to the meeting. You are more than welcome, Joseph – glad to see you’ve found it practical! Appreciate the effort behind this. Show instructions so they can refer to them as necessary. Go on, close your eyes if you have to. Presentation Skills. As teams and organizations begin to transition to working online, the need for…, Are you facilitating workshops, meetings, or training sessions regularly? So much information here that I needed and some things that I had not thought of. ` ��5 Whenever possible, always use the video function of any platform that you are using for a virtual meeting. This is the first in a series of post on facilitation - what makes a great facilitator and what are the necessary skills. . Group facilitation with large or complicated groups especially ask for good time management skills. Thank you so much. If you (and the group) have multiple desired outcomes, make sure that you have a clear process to reach each of them. I came across this while reflecting on my life and career, realizing that I’m at my happiest when helping others to achieve their goals. Great, fun and compact way of capturing essential skills required for effective facilitation Well said! Learn facilitation skills like promoting fairness, managing meetings and planning sessions, giving feedback and much more with our 1-day Facilitation Skills Training Course delivered in Brisbane Sydney Parramatta Melbourne Canberra Adelaide and Perth by training specialists. Help your teams gain the most from their knowledge and skills, and to achieve agreed outcomes, by developing your facilitation skills. Most of the time your client will have a natural interest in knowing the process and agenda for your meeting. Practise your active listening skills as a facilitator, and encourage all participants to do the same. Consider this facilitation skills checklist the start of your facilitation training. Thank you, Paul, for sharing your perspective – I find your example super relevant to illustrate that being neutral as a facilitator is not the same as not being knowledgeable on the subject of a session. Missing a vital piece of equipment can be frustrating or stressful and make group facilitation more difficult. i now have deep knowledge on facilitation i will be using most of ideas in engaging my staffs. A facilitator can be perceived as: Ideally, a facilitator should maintain a position of joining the discussion as a neutral party. You can make sure to design sessions with varying group activities to keep people engaged, and give regular breaks every 90-120 minutes at least. Foster participation and get people to come up with ideas, thoughts and perspectives that add value. Be critical in this stage of the design process so that your facilitation does not suffer from being overwhelmed during the meeting or workshop. . Group facilitation skills are designed to create a sense of connection within an entire group and between group members as well as with the Aaron Verdery Posted at 22:45h, 08 June Reply. Adults need to connect the learning to their knowledge and experiences. Here are the eight modules, each of which will take about 45 minutes to complete: Module 1: Principles of Training Module 2: Effective Facilitation Skills … I have yet to read a more comprehensive, systematic and immediately applicable article on Facilitation! endstream endobj 19 0 obj <> endobj 20 0 obj <>/ExtGState<>/Font<>/ProcSet[/PDF/Text/ImageC]/XObject<>>>/Rotate 0/Tabs/W/Thumb 8 0 R/TrimBox[0.0 0.0 612.0 792.0]/Type/Page>> endobj 21 0 obj <>stream how facilitation skills used in different training groups such as: My thanks for sharing such a good post. Trust and empathy are essential for building a relationship with the group. Questioning Skills. People have reasons for behaving as they do, and if you don’t make an effort to understand their stance, they might keep playing hardball in the session. Explain why certain activities are useful. Support individuals within a group in understanding their common objectives. Thank you so much for providing essential insights on Facilitate Skills. I’m glad to hear that you’ve found it useful , wonderful article, i have understood the accountability, transparency and its systematic ideology of knowing a facilitator owes and often it encourages in orgonisations…, Thank you for sharing your thoughts, Chance, great to see that the article inspired some further reflections . Make sure that people are not left behind or left out of the flow of the discussions. Do you sometimes feel that the good old pen and paper or the MS Office toolkit combined with email leaves you struggling to stay on top of managing your workshop preparations and delivery? From this point, it would be an easy shortcut to say that the facilitator is the person doing facilitation. Allows time for group to address process issues. ��M;S����µ�F[�6,��ί�s)ۑۉݙ.��H�^�����`N3�3LZ˜e���1=s�Y���N("� �y�K�`p�X��yͤ4�yc. www.leadstrat.com If you want breakout sessions to run parallel tracks in your session, How different sub-groups will report back to the whole group. Skills, behaviors participants will achieve Participant profile, including number of participations to go through training, job types and functions, level of proficiency needed by function, mandatory or optional for all or some Effective use of open and closed questions. Simply using a great checklist can massively up-level your ability to consistently deliver for yourself and your clients and delegates – smoothly, reliably and efficiently every time. Facilitation Skills Difficult Dynamics Slideshare uses cookies to improve functionality and performance, and to provide you with relevant advertising. Leads with Organization and Efficiency Sometimes meetings can stay on task but become too bogged down in minor details, which may turn an hour meeting into a marathon of a day. One of the most important things you can do as a facilitator is to create an atmosphere that encourages participation. In fact, the terms trainer and facilitator are often used interchangeably despite some major differences between the two roles. At the end of the day, as a facilitator, you are helping a group achieve the common and agreed-upon objectives they want. 2 – Learner’s Guide Effective Teaching Skills: A Blended Learning Approach 3. Traditionally, the world of ‘training’ is much more associated with presenting information than the world of ‘facilitation,’ which is associated with interactivity. 1= Rarely 2 = Sometimes 3= Much of … Workshop facilitation skills are needed to add essential process steps to the content of meetings and workshops. Consensus Building Checklist 4. I love your site. Criteria for satisfactory performance by the learner are based on the knowledge, attitudes and skills set forth in the reference manual and practiced during training. Adults need to connect the learning to their knowledge and experiences. While facilitation and training ask for some of the same skills, understanding the differences is important for facilitators and trainers alike. “Staying neutral on content while being an expert on process.”. Thus, we can distill our definition further into: “Facilitation is the art of leading people through processes towards agreed-upon objectives in a manner that encourages participation, ownership and creativity by all those involved”. Attending skills are used to ensure a good connection between a listener and a speaker. much appreciated. to modify about the content, and what facilitation skills you want to work on. NOTE: Given the widely varying nature of meetings, some of the items on this checklist may be more or less relevant. Studies show that remote workers are happier and more productive than their office working counterparts and the benefits for companies moving to distributed workforces are great too! In this guide, learn about virtual facilitation and be a confident facilitator, whatever the format. Facilitation skills checklist BEFORE the meeting: Step 1: Use the video. I just want to share with you how I structured the facilitator role when I trained facilitators (the specific skills were assigned to the specific role) Simply awesome article on facilitation skills. Facilitation has evolved into a distinct discipline which is used at every level in organisations, to help people in meetings to reach a decision, resolve an issue or generate creative ideas. • Team Building Process But what if a training session is done very interactively? Hi Robert- this is so comprehensive and compact! In broad terms, facilitation is the process of making something easier or less difficult. Based on your self-observations, make necessary adjustments in Being an effective facilitator in today’s climate means being comfortable with online facilitation and helping groups be effective while being distributed. Facilitation Skills Checklist. The Facilitator designs and guides the group members thinking through the logical path of the planning process stages. • Etc. Active listening is one of your best group facilitation skills and it is often the foundation for a productive discussion. This blog post of facilitation skills is excellent! 106 0 obj <>stream For further clarification about any of the items on this checklist, please consult the paper. ... To develop your own facilitation skills, our sister company, Leadership Strategies offers the training and resources to help you. I would need to use some schemes in order to show you the logic proposed when designing different planning/problem solving processes. Great thoughts about being aware of the social learning process – yet another important aspect of a facilitator’s skillset! In its most effective form, facilitation is practiced from a place of unbiased, objective curiosity. A facilitator has a wide range of tasks to perform in order to ‘make things easier’ for people who participate in a facilitated discussion: If we really want to understand the different angles of the facilitator’s role, then the following similes may help. My experience is that facilitating when there’s a team with a well-understood, shared culture and goals is one thing, facilitating an ad hoc group of (e.g., citizens) on an issue, such as zoning requirements, is different. These are the "process" skills we use to guide and direct key parts of our organizing work with groups of people such as meetings, planning sessions, and training of our members and leaders. These definitions bring us closer to understanding what a facilitator does and what facilitation is, but let’s dig in more into what the actual role of a facilitator is and how group facilitation skills can help teams be more productive. What makes a great facilitator? Now let’s see what specific skills you will need for the process design: Any meeting or workshop needs to have a clearly defined goal, and as a facilitator, you need to be clear about the objectives. 1. Voolu tn 20a, Tallinn, 10918 Let’s see what facilitation skills a facilitator needs here: Participation from all group members is essential for a well-facilitated meeting. Through design thinking training and facilitation, we help organizations develop the muscle memory needed to build that culture of creativity. Great to see you’ve found it useful, Danie! At certain times, you may be better off trying to speak to that person in private to discover what drives them, and at minimum, give feedback to help them understand how their behaviour affects the group. There are several factors to consider when planning a workshop agenda: In most cases, it is necessary to inform the client about the process that you are planning, and, in general, to maintain steady communication to make sure that all preparations go smoothly. Adults have life experiences and knowledge, including previous education, work-related experience, and family responsibilities. The article is very educative and will go a long way in helping my work. Making sure the group feels that the ideas and decisions are theirs, not just the leader's. Burn Out Self-Test 3. Dear Robert, Creative Space and Facilitation Skills Make for a Great Experience with Group Activities at Workshop « Workshop Louisville Blog says: 20 November 2012 at 12:23 am […] you are a facilitator, this post from Beyond the Edge, “10 Basic Group Facilitation Skills” is a nice explanation of some of the most fundamental skills required for group […] Invaluable! Now that you are in the room with the group, you also need to clearly explain what you are asking from them. I’m really glad that you’ve found the article useful! ). • Participatory Planning Process Remember, if something takes more time than planned, it usually comes at the expense of some other item on the agenda. Thank you. You’re more than welcome, Hawa – great to see you’ve found some useful nuggets of insight here! Facilitation Skills Checklist 1. – Are there some other skills that a facilitator must have for running online workshops effectively (to be added to the list). Do you have questions about something not covered in this post? Hundreds of group facilitation activities for workshops, meetings and training sessions. All the insights recorded will provide a useful baseline for action-setting and follow-up. You might go further during needs assessment to understand what the different stakeholders of an event might want in order to come up with a solution that meets your client’s needs. You’re welcome, Judith – great to see you’fe found it useful! Rapport Building. Effective use of open and closed questions. %%EOF Thank you! Facilitation skills is an essential skill for anyone who facilitates meetings, workshops, brainstorming sessions, focus groups, planning sessions or any other group events where facilitation is necessary. Facilitation Skills Checklist. 18 0 obj <> endobj h�bbd```b``���`�?��f��Q ���L�,��j:��}`�`��d�G��#X�6� 6?D�|�|�@��&���+H2�k���V�"��"�`�`�u�Vfo� With its focus on fairness and creating easy decision making, facilitation can … Facilitation skills is an essential skill for anyone who facilitates meetings, workshops, brainstorming sessions, focus groups, planning sessions or any other group events where facilitation is necessary. Let’s review which skills are required for a facilitator to perform effectively in each step of the process: The general rule of thumb says that preparing a group process / group facilitation usually takes twice as much as the actual net meeting time where the facilitation takes place. In fact, without thoroughly understanding what the group talks about, it’s nearly impossible to steer a discussion in a productive way! writing up conclusions). facilitation skills. You wouldn’t need to meet if everyone already agreed on the solution. Often, there are underlying conflicts behind disagreements taking place in a conversation. This has been so useful to me. Facilitation skills are also helpful to managers across the organisation who want to work with their teams in a more collaborative way. Facilitation has evolved into a distinct discipline which is used at every level in organisations, to help people in meetings to reach a decision, resolve an issue or generate creative ideas. The Core Competencies represent a fundamental set of skills, knowledge, and behaviours that support effective facilitation in a wide variety of contexts. You’re welcome, Idirssa! Do you provide training to organizations on how to facilitate meetings? Great article. Get all individuals in the room to feel like they are in a group with a shared interest. Group facilitation skills go one step further than attending skills. Engage the participants with questions. Working from remote workplaces or from home is often touted as the future of work. She simply “makes the conversation happen”, or facilitates, as the name suggests. Chances are you have. Good communication at all levels is absolutely integral for a facilitator and anyone involved in group facilitation. Very comprehensive. Thank you. For instance, if you choose to use simple dot-voting as the technique to come up with a set of the most preferred ideas after an idea generation activity, then everybody should be made aware why only those most popular ideas will be considered further. That’s great to hear! A skilled facilitator can supercharge a team’s performance by functioning as a process guide for navigating complicated business challenges. This comes partially from your session design: include ice-breaker and get-to-know games to help people open up and start speaking. Excellent knowledge that is spot on!! Traditionally, the focus of training is on learning. A workshop facilitator must pay particular attention to this in order to ensure the entire workshop can help the group move towards a productive outcome. Nonetheless, I believe that as long as the role of a facilitator is to lead/guide a group through a process to help achieve what the want, the skills and approaches above are valid for both context). This may be an open discussion, or a structured one, where you as the facilitator use different techniques to help the group to exchange viewpoints, analyze issues, generate ideas and make decisions. Introduction to Facilitation Skills How to Deliver Successful Learning Facilitator’s Guide 6 2. Name 2 differences between participatory facilitation and conventional teaching. Naturally, the facilitator needs to influence the group to help them stay on track, but must avoid dictating to it. Next, you need to make sure that your process works with the reality of time constraints, logistics, group dynamics and the natural attention levels of flesh and blood people sitting in your workshop room. Your Awesome Preparation Checklist for Creative Facilitation As a creative facilitator, you will often have stupendous know-how and a huge volume and complexity of activities to plan and implement. You might also encounter “difficult participants”. Hi Robert, This was a fascinating and useful article. It is one of the hottest buzzwords of today, easily found in articles and in the news. Clearly and sequentially explain the steps participants will take. thanks for putting great taught together. Using the Checklists. Also, even in an interactive, well-facilitated training session, you will spend a significant proportion of time presenting concepts, as you need to provide certain theories and information to deliver the core content of your training. NOTE: Given the widely varying nature of meetings, some of the items on this checklist may be more or less relevant. For all of these, empathy is one of your most essential facilitation skills. (An efficient training program should actually be designed to have a balanced interaction). The other part is ensuring that the room’s setting supports active contribution from people. This 38-page collection contains 25 checklists on practically every aspect of group facilitation and training including meeting preparation, communication, participation, intervention, teamwork, workshop preparation, and more.. Table of Contents. The more you do it, the more sophisticated your skills will become! We have collected below the most important skills that a facilitator needs, divided into two parts of the facilitation process. Facilitation Skills Checklist. On the other hand, meetings are also a frequent source of frustration and many people simply prefer to avoid meetings to protect their productive working hours. Self-Assessment: Effective Design and Facilitation Skills Revised by Kathy Obear, Ed. In many ways, the best facilitation training is being on the job as a facilitator. After all, one cannot bring an external neutral facilitator for every single meeting in the world. Your email address will not be published. You’re welcome, Chandan, awesome to see that you liked the post! Most people develop trust most effectively when the level of risk and exposure increases gradually throughout the session. While guiding the group toward solutions for the issues they want to solve, it’s important to pay attention to how individuals within the group may be feeling about the course of things. You need expertise in verbal and non-verbal facilitation skills in order to keep the group thinking and on the right track. Happy to hear you’ve found it useful, Devin, you’re welcome to use it as a resource at your facilitation class! Some activities require more attention from participants, some require less, but no individual will maintain the same level of attention and energy during a full-day workshop. You’re welcome, Lisa, great to see you’ve found the article useful! Questioning Skills. A facilitator begins with a clear goal for the meeting accompanied by advanced presentation tools and skills that encourage participation. Guiding the group through the process and adjusting the process as needed, Communicate clear guidelines and instructions, Verbal skills to facilitate conversations. Given the time and scope of the session, not every interpersonal difference can or should be resolved; however, it is important that you know the right techniques and group processes for diffusing tension. 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Liked the post what are the necessary skills understands the process as needed, communicate clear and! Meeting in the content, and what skills do you provide training organizations! Fun and compact way of capturing essential skills required for effective facilitation a myriad of minor tasks and on! Deep knowledge on facilitation - what makes a great facilitator and anyone involved in group where! Process as needed, asking for tips on practical ways to do the same skills, our sister,! Realistic expectations of the facilitation process explain: • participatory facilitation and training facilitation Monitoring tool... Facilitator ( CPF ) is the process as needed, communicate clear guidelines and,... ‘ facilitator hat ’ and when you are helping the group contribute in a series of on... Of contexts productive process develop the muscle memory needed to run parallel tracks your! 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