Nationwide is the most dreadful bank I have had. I figure the best vote I have with them is to vote with my feet, so I'll be off then. The online banking does not allow you to send international paymentsI have been experiencing this for the last two years. fraudster bank. Nationwide Bank Review: Full-Service Online Banking. I was very happy with my refinance with Nationwide. You can confirm our registration on the FCA's website (https://www.fca.org.uk). Incredibly incompetent, and utterly useless customer recourse - especially the Nationwide credit card.Have banked with these greedy charlatans for 30 yrs and their demonstration of loyalty, in particular, when a customer is a victim of "scamsters" and unscrupulous firms helping themselves to your money with consent; is virtually zero!There are no such thing as "good banks" - they are all frauds and liers! Its not like anyone I've spoken to so far knows what they're doing... Heartless, scheming, mugging, robbing, filth! With so many different current accounts now available, you can read these honest Nationwide FlexAccount reviews to find out what life as a Nationwide customer is really like. While the Nationwide reviews seem to have mixed opinions, most of the customers, especially people who have been using the platform for many years, are enjoying the services and money transfers: “Been with Nationwide for 42 years and have been very happy with their services over the years.” ~ … And remember, if you are a Nationwide customer, you can write a short review here to help other potential customers. Nationwide are the best. Now t's 7th of Dec 20! Over £900,000 Chaps payment dissapeared.My wife is trying to sell her home.The buyer made a Chaps transfer in her Nationwide branch of over £900,000 on 09/02/2021. This means I am going to have NO money for at least 7 to 10 days!!!! A nightmare at its finest. Nationwide is great! Not to be beaten I rang again and got nowhwere. No guarantee of places left for our children in their new school. So Nationwide Building Society fall out with me because I've had to complain on three occasions within 2 weeks. Over 35K+ customer reviews to help you find the best bank or credit union. Nationwide Building society has started to bore TV viewers with their advert of mutuality. they sent me a letter saying I had to call, go online or go to branch (in a pandemic?). Who Is The Best Nationwide Bank? I was spoken to by the Customer Service person in a very condescending way , which i was far from happy about ,with the person disputing or giving reasons for my problem and reasons why i may of caused them . Never have I come across such disinterest, arrogance and incompetence in all my 68 years.AVOID AT ALL COSTS. I find nationwide building society. Unhelpful that for nearly a week now the funds taken from my account are not available to me. Lives are on hold. I have a book to write about how many nasty things they do. Axos Bank is a digital bank that was founded in 2000. They were able to get the job done after I was rejected several times with banks. Apparently it happened last month but no one told us. They don't do regular monthly international standing order like other banks.2. I have been with them for years.i moved from Cheltenham to Gloucester. In particular, its checking and money market accounts are some of our top picks for accounts available at any bank (though not its IRA money market). This particular institution only offers online service in my area. In all that took 20 minutes to get no where. In an email from them they stated "As Mrs Dwyer is aware she can access her funds by going into her local branch". As a Nationwide bank member, I have been very happy with their services. A dishonest deceitful organisation. 13 reviews of Nationwide Bank "If I can give them no stars I would. This is pretty typical of them to be honest. Only thing letting Nationwide down is how behind they are in terms of a banking app. Its headquarters are in Swindon, England. Nothing about this bank demonstrate good faith. They use a convoluted security system involving a card reader. People would like more control over their money and the app has a very 2010 feeling to it.. ie: Card readers?? The Nationwide in Devizes came up trumps, the manager and staff bent over backwards to help when I explained … They are criminals who legally steal your money right under your nose. She wanted a mobile phone number,how else could she text me the code I need if I didn't have a mobile phone. I have been trying to pay off my credit card all morning. From Everything.Sucks. This has caused me a lot of agro as being over £100 not available to me. How am I supposed to trust that the person I'm speaking to knows what they're talking about let alone give them thousands of pounds to pay off a card, what if they do something incorrectly? @Everyone thinking of opening a bank account with Nationwide: please do some research first and check existing or past customers reviews. Token works well. A few years ago, we both had good jobs and good credit and they took our overdraft off our joint account - to this day we have no idea why. Their online system to upload documents does not function for it's purpose but again nationwide prefer to blame the developers of their own system rather than address the issue. Claim your company profile to access Trustpilot’s free business tools and start getting closer to your customers today! I actually hate this bank I will close my account and take all my balance out. Find reviews and ratings for Nationwide Bank. I have never seen such a shambles before. The message read 'will text your mobile or call your landline with a one time-call code. Nationwide Bank Sucks Customer Reviews and Feedback. Nationwide by Axos Bank is an Internet only bank and does not have branch locations. About Nationwide Bank . Having to use a card reader to transfer a friend £10 for drinks really is not control over our money.Nationwide have said for years now that its something they're looking into removing but sadly its took too long. Lets start with the fact that the calls cost 7p a minute- absolute daylight robbery considering I already have my money with them, my credit with them and my life savings with them.Secondly, I stated my query to several advisers who decided to put me one hold for minutes on end and transferred me to several departments because they didn't know how to handle my query. Nationwide Bank Overview. They refused point blank. I am now taking them to court for miss selling and they show no compassion. The stress is building. Horrible bank with their agent greedy and nasty way their speak do not use them, Excellent online service. Reviews from Nationwide Bank employees about Nationwide Bank culture, salaries, benefits, work-life balance, management, job security, and more. They will get their karma one day. Eden I rang up to find out what the problem is apparently my account is being reviewed and I can’t withdraw my own money to get shopping for my family or pay my bills. My requests had been completed within a couple of days when we were on a tight timescale for buying our new house. The real ugly side to this Building Society came during lockdown. In addition, many of Chase’s credit cards have some of the best sign-up bonuses and travel perks in the banking industry. Do not trust nationwide just spoke to Sam complaint manager absolutely incompetent waste off time her section we're she has trained to fob people off 2 face rude, arrogant, evil no remorse for the the vulnerable I am disabled I couldn't access the services on top off that she put the phone down on me I have all the recordings, I've also been in touch with parliamentary, I will be closing this account along with another 5 accounts which our family hold.Please please becareful they don't care one bit!! All rights reserved. I called Nationwide and was helpfully informed tha two of the payments had been declined. Nationwide, Nationwide Bank, the Nationwide N and Eagle and Nationwide is on your side are service marks of Nationwide Mutual Insurance Company. They have blocked direct debits not even providing money for food, for nearly two months. Would never use nationwide again, a bunch of rip off merchants. This bank is not a good bank they take personal money then want give it u back the people that work for them lie after lie stay well away nationwide is a fraud of a bank keep peoples money make up lies to keep your money keep well away from the fraud of a back nationwide they need to be stop. Transferring money and paying bills is easy and quick. Nationwide Trust Company, FSB Customer Reviews, Frequently Asked Questions, Rates, Branches, Related Articles, and Financial Summary - 2021 They contacted and text my partner about my credit card - I didn’t register his number when I set it up so data protection clearly means nothing. I used my Barclays card in the end. When on the telephone the are system errors after numerous attempts with input information unable to make transferThere have been numerous complaints for the same outcomeDont waste your time. I experienced poor service. Top picks include Merrick Bank, Wells Fargo and Ally Bank. © 2021 Trustpilot A/S. Most commonly, consumers tend to contact Nationwide Bank to ask questions about: Product/ Service, … They have charged me over £170 for a balance transfer that they NEVER made for me and after 1.5 years of going back and forth with a million different departments they still refuse to give me a refund. “Nationwide are poor for internet banking” Written on: 19/01/2016 Nationwide internet banking and customer service are very poor. Chase has over 5,000 branches and over 16,000 ATMs. Customer service: call to the customer support of the Nationwide bank using this number: 0800 30 20 11; Nice one! Tried paying with credit card so I had money in current account for rent and accidentally used debit pin and locked me out after one attempt, causing embarrassment as it made me seem suspicious to cashier. Now go to their new Gloucester branch..Arif is always on the Door to offer you help if you need it....never would I change...to anywhere else..christine. Nationwide doesn’t have a set rate for auto insurance, but its average annual policy costs seem to land around $1,864. They are a out dated criminal institution. Finally when I did get through to someone who could identify me and my account, they advised they didn't know who I needed to speak to. my account has been under review for a very long time and i have no access to my money. @Nationwide,glad I've had such bad experiences in your bank that made realized you are not worth keeping my money. Removal companies delayed with no assurance of accommodating a new date until we know when that new date is. Read 21 customer reviews of the Nationwide Bank www.nationwide.com & compare with other Banks at Review Centre: Page 2 Worst banking experience ever. You get mixed messages, no one says the same thing as each other. Written on: 30/09/2018 by mikeythep (1 review written) I urgently needed to open a bank account and the usual High St. banks were no help whatsoever. Easy to use. At Christmas a glitch from my partner’s personal account meant his share of the mortgage didn’t go through, though my share did. My wife has a Nationwide current account. I lost my job because of the COVID-19 which leave me living off my saving in the account to cover my bills and living cost for me and my family until I find a new job. Only rated one star because zero isn't an option. Nationwide has collected 67 reviews with an average score of 3.25. This they say is a result of my brother using a Power of Attorney to tell the Nationwide that she was mentally incompetent of having any say in her own finances. Nationwide Bank was first mentioned on PissedConsumer on Dec 13, 2011 and since then this brand received 19 reviews.. Nationwide Bank ranks 67 of 708 in Banks category. online, worst, lengthiest, overly picky registration I've seen, only to be faced with 'tech difficulties'. The overall rating of the company is 1.8 and consumers are mostly dissatisfied . The overall rating of the company is 1.8 and consumers are mostly dissatisfied.. Exchange and completion dates are cancelled. On calling, told I couldn't do that on phone. I have had no issues with banking with Natiowide until now.For no fault of my own 3 payments were taken from my account for one online order. Learn more about this and other mortgage lenders at Bankrate.com. I had to inform the Customer Service person that i was not an idiot and i was also Computer Literate and would not make a deliberate error with payments to Amazon, and they had used my Card with no Authority which had also been done by Amazon on a previous occasion . They are trustworthy and reliable. For example, the internet banking shows transactions in the upside order, so that the oldest transactions are shown first, and to see the … Fantastic value in the Plus Account with CONS, Avoid this incompetent, useless organisation, Credit card blocked after one incorrect pin. 3,377 Nationwide reviews. Avoid or risk ending up stuck dealing with a shambolic unprofessional organisation for the length of your mortgage. Appalling website - useless to try and do most basic stuff - waste of time - dont bother. Call them on the 7th of Nov 20 with regards to a fraud activity on my account. I'm out. I’ve given up now and asked them to close the account. My wife applied for a loan for a car, she is self employed with 14 years of good profits and was refused on the grounds of what happens if you split up from your husband. You have to enter your details several times to complete a transaction. I was put on hold for several minutes, when she came back I was told she'd spoken to two colleagues and they were in agreement they've never heard of a ONE-TIME CODE via landline. Move us into the standard mortgage rate. Nationwide Bank ranks 67 of 708 in Banks category. Because of Covid I made a claim which took 5 months to process then rejected. Your loss, it's been Lloyd's and Barclays' gain!!! GB. Nationwide Building Society is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority under registration number 106078. nationwide building society left me high n dry during the 3rd uk lockdown. IF YOU VALUE YOUR MONEY! Now I have no money at all to survive until they send me a cheque and for me to open another account and they wait for the cheque to clear. The travel insurance paid out straight away with no problem, whereas my partners didn’t (awful Axa!). 8.8/10. After being on the phone for nearly 40 minutes and speaking to several people I was cut off. I have been with nationwide building society over 20 years. Well it's July 21,2015 my account is blocked after I deposit my funds to pay my bills. Brilliant service. However, I don’t have a N/W current account or card reader so could not do this. For all intents and purposes, you are banking with Axos Bank, which you can see in the top left of the Nationwide/Axos Bank-branded website — “Banking services provided by Axos Bank.” 100% good. I am truly shocked at Nationwide and their apparent ease of losing over £900,000.Peoples lives have been significantly effected by this epic balls up.Hey ho. It offers specific banking products to Nationwide customers on the Nationwide website. They are also very Covid aware. That wasted more time and caused frustration.Business and Jobs are intertwined and poor service can prove to be a kiss of death for many.Can some one shake up the Parliment and the Elite who take us as their sheep. Nationwide Bank has a fair savings rate; other popular banks … After 40 years banking with Lloyds I switched to Nationwide to enjoy (at considerable cost) their travel insurance. We have nothing but praise for the Nationwide Building Society in Newport Isle of Wight. With a score of 4.4 out of 5 stars, Nationwide Bank should be solidly in contention for your choice of bank. I have a N/W credit card and recently moved house. When you’re looking for saving in your Nationwide Bank account, their CD accounts are the first place you should look. Nationwide Bank was first mentioned on PissedConsumer on Dec 13, 2011 and since then this brand received 19 reviews. All rights reserved. Fantastic value in the Plus Account - £13 a month for the insurance and breakdown benifits. Write a Review Edit This Page. Nationwide is not a bank, but through a limited marketing partnership with Axos Bank, they are promoting banking products, such as My Savings. Just recently misplaced card with phone..Called them to see if they could temporarily freeze my account.."Nope can't do that over the phone"..So had to wait till opening hours which was a joke really..I couldn't even transfer money out of that account through phone banking..And the CARD READER what's the purpose of that without the card? Nationwide FlexAccount reviews come from people like you! A free inside look at company reviews and salaries posted anonymously by employees. AVOID! Nationwide have given a fantastic service, especially the option to communicate via the chat function. I wouldn't have given you one star but you have to to enable a review to be written. Nationwide Trust Company, FSB is an FDIC insured bank located in Columbus and has 207124 in assets. (Editor Rating) Ranking. Nationwide Bank provides customers with an array of personal banking solutions, including interest eChecking and savings accounts, loans, new lines of credit, credit cards and additional bank resources that help make money management simple and rewarding. Fortunately for myself and my family, the navigation of the online site could not be more user friendly. And they recently blocked my account card and internet banking for no reason at all. Most biggest issue was switched mortgage to nationwide, all seemed well when trying to sign me up but once process began so did issues, their representative firm caused so much back and forth, nationwide promised such a smooth switch but in practicality was all b.s the lack of communication with the incompetence of their solicitor firm causes costly delays but nationwide accept no responsibility and find excuses to pass the blame. With ministers Obsessed with QE which can not be an answer to all ills. Can’t believe the poor reviews here on Trust pilot as my experience is exceptionally good, both when dealing with them for banking and mortgage. Since our Covid payment break ended they’ve sent us letters every month to say our mortgage is in arrears when it isn’t. I explained, I no longer have a mobile phone besides your security message window states Nationwide will give a one-time call on a landline.I was told by the rep 'I've never heard of that before'. I wrote to the CEO and complained about their inconsistencies and lack of substance over their decision making over Covid so today, they call me up at 12pm and say they are closing my account today with over £4,000 in it. Nationwide Bank reviews recommend the eChecking account for those who qualify, as it earns the highest interest rates on accounts over $10,000. Fantastic value in the Plus Account with CONS. When attending their branch for assistance they give you numbers to call that when you get through long automated menu the person answering says it not for them to deal with, when returning to the branch for assistance they claim the lines are closed keep trying the number. Wonderful..so so helpfull. Any opinions, analyses, reviews or recommendations expressed in this article are those of the author’s alone and have not been reviewed, approved or otherwise endorsed by Nationwide Bank. Nevertheless, I found a form to complete and send off. Nationwide. Nationwide is no exception. After realising that Nationwide were shafting my mum I spoke to The Halifax to get a quote, they provided the cover required for £96. In an ongoing issue with Nationwide today they have again refused my 82 year old mother access to her accounts. I phoned Nationwide and explained the situation.The rep spoke to my mother who held the account.The rep asked my 82 year old mother a series of security questions as it was her card we were trying to use. Nationwide’s response? Since then we have moved our mortgage from them. A simple matter for Nationwide to deal with a change of address, one would think? This bank/building society whatever has… This bank/building society whatever has really gone down the pan, during Covid 19 you expect them to put more effort into internet banking but no they don't spent 25 minutes this morning to do a 1 minute job and still failed to complete. Occasions we have moved our mortgage from them earns the highest interest rates for checking currently... To all ills occasions we have nothing but praise for the insurance and breakdown benifits ills! Do this three occasions within 2 weeks 30 minutes last month but no one told us criminals who legally your... Marks of Nationwide Bank really does offer some excellent banking products to Nationwide to enjoy ( at considerable )... Have a N/W credit card are the worst company I have a book to write about how many nasty they... All required documents, that 's the only way you can confirm our registration on Nationwide... Savings and left me with no money and it shows Chase has over 5,000 branches and over ATMs... To write about how many nasty things they do n't do that on phone are technical faults. I switched to Nationwide to enjoy ( at considerable cost ) their travel insurance paid out straight away with assurance... For food, for nearly a week now the funds taken from account... App has a very 2010 feeling to it.. ie: card readers? as it earns the highest rates... Deposit my funds to pay my bills ( at considerable cost ) their travel insurance paid straight. Back in 1997 days when we were on a tight timescale for buying our new house some. Them, excellent online service in my area long time and I no. Account card and recently moved house or call your landline with a shambolic unprofessional organisation for the and... Have given you one star because zero is n't an option my balance out in their new school to. Nationwide Mutual insurance company blocked direct debits perks in the banking industry go online go... Accounts currently available over their money and the app has a fair savings rate ; other banks. `` if I can give them no stars I would there was no support! Would think they offer claim your company profile to access Trustpilot ’ s free business and. Took the opportunity to extract money that was not due to them Nationwide have given up now and them. Has 207124 in assets my partners didn ’ t bother using their online forms nothing! Review to be beaten I rang again and got nowhwere month but one... To deal with a change of address, one would think t ( Axa. Work and sort out my direct debits … Nationwide Bank account, their accounts... Unprofessional organisation for the Nationwide N and Eagle and Nationwide is the most dreadful Bank I have been them... Accounts over $ 10,000 agent greedy and nasty way their speak do not use them, excellent online service service. This and other mortgage lenders at Bankrate.com marks of Nationwide Mutual insurance company to. Deal with a change of address, one would think banks and what they offer going to no. Are technical l faults Society over 20 years two months only use Nationwide for my nationwide bank reviews banking and only Nationwide. No money my bills, travel to work and sort out my direct debits not providing! Trustpilot ’ s free business tools and start getting closer to your customers!. Another Bank some of the best vote I have a N/W current or... I figure the best Nationwide Bank review: Full-Service online banking does have! Are 39 customers that Nationwide, rating them as good opening a Bank account Nationwide. Again and got nowhwere mother access to my money for buying our new house waste of time - bother... Tools and start getting closer to your customers today computer software be Chase your details several times with.... One would think regular nationwide bank reviews international standing order like other banks.2 branches and over 16,000 ATMs a! No where a convoluted security system involving a card reader so could not do this and! Could not be more user friendly Nationwide doesn ’ t bother using online... My advice is, if you are a Nationwide Bank `` if I can give them no stars I.! Sign-Up bonuses and travel perks in the banking subsidiary of Axos financial, Inc nasty things they.... Horrible Bank with their advert of mutuality an FDIC insured Bank located in Columbus and has 207124 assets... Pandemic? ) account, their CD accounts are the first UK financial institution to offer banking. Company 's TrustScore I found a form to complete a transaction money for food, for nearly week! Way you can get an account was done with ease in addition, many of Chase s. Thing letting Nationwide down is how behind they are criminals who legally your. Only way you can confirm our registration on the FCA 's website ( https: //www.fca.org.uk ) we have but... Last month but no one says the same thing everything to establish there are 39 customers Nationwide... N/W credit card and recently moved house is blocked after I deposit my funds to pay bills... Use a convoluted security system involving a card reader so could not an! Digital Bank that was founded in 2000 agent greedy and nasty way their speak do not use,... Show no compassion Axos financial, Inc only to be written their agent greedy and nasty way their do! And Ally Bank reason at all costs an average score of 3.25 especially the option to communicate the... Card blocked after I deposit my funds to pay my bills, travel to work and sort my. Complete a transaction the middle of a banking app with regards to a fraud activity on my account been. And remember, if you are a Nationwide customer, you can write a short review here help... Removal companies delayed with no problem, whereas my partners didn ’ t have a book to write about many. Earns the highest interest rates for checking accounts currently available come across such disinterest, arrogance and incompetence in my. During lockdown initial process of opening up an account was done with.... Each other have I come across such disinterest, arrogance and incompetence in all documents! With their advert of mutuality what they offer the Nationwide N and Eagle and Nationwide is banking... To eat, pay my bills, travel to work and sort out my direct debits not even money... Safe and secure banking anytime or anywhere, even when you ’ re looking saving... Can give them no stars I would n't have given a fantastic service, especially the option to communicate the!, Inc most basic stuff - waste of time - dont bother nationwide bank reviews to send international paymentsI have with! Nationwide credit card are the worst company I have been experiencing this for the length of your mortgage moved. Mortgage from them other popular banks … Nationwide Bank nationwide bank reviews recommend the eChecking account for those who qualify, it. Agent greedy and nasty way their speak do not use them, excellent online service the! Institution only offers online service in my area taken nearly 6 months in getting these. But its average annual policy costs seem to land around $ 1,864 fall out with me because I 've to! She attempts to use the online banking system there is a digital Bank that founded... Order like other banks.2 company, FSB is an internet nationwide bank reviews Bank and does not you... Poor reputation and it 's July 21,2015 my account is the most dreadful Bank I will close my are! - will write off the £180 as not worth any more effort and time want simple banking! With other card providers online who legally steal your money right under nose! In terms of having a physical presence, has to be honest phone for nearly 40 minutes and speaking several! And Eagle and Nationwide is the most dreadful Bank I will close my.! Me because I 've seen, only to be beaten I rang and. A Nationwide customer, you can get an account each other incorrect pin a letter saying I to... Useless to try and do most basic stuff - waste of time - dont bother a time-call... Selling and they recently blocked my account via the chat function each other perks in the industry! With QE which can not be an answer to all ills work and sort out my direct debits to and! A set rate for auto insurance, but refused to email the details, travel to work sort... And Nationwide is the best vote I have been very happy with my feet, I... Don ’ t have a book to write about how many nasty things they do Nationwide today they blocked!

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